Frequently asked Questions

How do I order?
Select the piece of art you wish to buy, then click on Add to Cart. You will then see a page indicating the price of the item and your total. If you want to purchase an additional item click on the Back to Shopping button.
If you are ready to check out please enter the Ship to Location, Zip Code if applicable and your Shipping Cost will be displayed along with updated total. Click on the Go to Checkout button or PayPal Button where you will be taken to a secure HTTPS: page to complete your purchase

How do I know my transaction is secure?
Jamaicaart.com uses a Secure Server to ensure that your transactions are handled securely and that your credit card and personal information are safe. When you are on a Secure Server you will know in one of two ways: On the page where you enter your name address and credit card information you will see https://.... in the address bar, Click on the lock symbol immediatly before https:// for verification details.

What are my Payment Options?
We accept Visa, MasterCard American Express or payment by PayPal.

What if I do not want to provide my information over the Internet?
You can call us at 954-797-9800  or 954-294-1130 and place your order over the telephone.

How long before I receive my Product?
We ship within 48 hours after an order is placed: Shipment within the United States is by USPS Priority mail and takes two to three days for shipment to arrive. Shipment outside of the United States is by First Class International Mail and takes 5 to 8 business days depending on the Country.

What is your policy on damaged goods?
If you receive a piece that has been damaged please notify us immediately. We will then give you instructions on how to return the damaged piece(A new replacement piece will be shipped to you at no cost, once the damaged piece is received).

What if we do not like what we Receive?
If you receive something and decide you do not like it, you may return it at your cost for shipping and we will give you store credit for the item, less a 15% restocking fee. It costs time and money to take back and process returns. We want you to be delighted with your purchase. Returns must be received in a saleable condition.

Do you sell Wholesale? 
We sell wholesale to resellers with a Resale Certificate or Federal ID number. For application click on wholesale application